Jill Shepard is an exceptional professional with a diverse range of experiences that span various industries. Currently, Jill is making significant contributions to The Campground Marketplace.com, where she assists with P&L Clean-Up. In this role, she helps sellers optimize their financial statements to enhance their appeal for marketing and sale purposes. This involves a meticulous approach to ensuring financial transparency and accuracy, which is crucial for potential buyers evaluating the viability and profitability of campground properties.

Jill’s expertise extends beyond financial optimization. She has amassed considerable experience in acquisitions and the onboarding of campground, marina, and motel properties. This experience has endowed her with an intimate understanding of the unique challenges inherent in these industries. She is adept at conducting thorough due diligence, ensuring that all aspects of a property are evaluated before acquisition or sale. Her insight into regulatory requirements, operational challenges, and market trends makes her an invaluable asset to any team involved in the acquisition or sale of these properties.

Before her current endeavors, Jill spent many years in the senior living industry, where she demonstrated her leadership and sales acumen. She began her career in this sector at the local level, rapidly advancing to a national sales leader role. Her ability to understand the needs of senior living facilities and their residents enabled her to excel in sales, driving remarkable results for her employers.

Jill’s role evolved as she was entrusted with project management responsibilities, particularly in developing automated leases within the company CRM. This role was pivotal in streamlining operations, enhancing efficiency, and ensuring compliance with industry standards. She provided comprehensive training and support for the entire company, demonstrating her proficiency in both technology and education.

Prior to her work in the senior living industry, Jill served as a turnaround consultant for several banks. In this capacity, she managed the turnarounds of financially distressed companies, leveraging her financial acumen and strategic insight to restore these companies to profitability. Her role involved assessing the financial health of companies, identifying areas for improvement, and implementing strategies to stabilize and grow the business. Her success in this field is a testament to her analytical skills and her ability to navigate complex financial landscapes.

For the past five years, Jill has embraced a unique lifestyle, traveling and working remotely from her RV. This lifestyle choice has not hindered her professional output; rather, it has enhanced her adaptability and ability to manage tasks remotely. Her experience working from various locations has honed her skills in remote communication, project management, and self-discipline.

Jill Shepard’s background is a rich tapestry of diverse experiences and expertise. From financial optimization and acquisitions to senior living sales leadership and turnaround consulting, her career is marked by versatility and excellence. Her current role at The Campground Marketplace.com is a testament to her ongoing commitment to professional growth and her ability to adapt to new challenges. Jill’s journey is an inspiring example of how varied experiences can culminate in a well-rounded and highly skilled professional.

Her work in optimizing financial statements for campground properties, coupled with her extensive experience in acquisitions, onboarding, senior living, and turnaround consulting, underscores her multifaceted expertise. Jill Shepard stands out not only for her impressive resume but also for her ability to bring significant value to any project she undertakes. Her remote work experience further adds to her unique skill set, making her a versatile and valuable professional in today’s dynamic work environment.

Current Role and Expertise

Randy has the ability to assimilate and communicate complex workflows; then, acquire tools to simplify and train across all levels of an organization. He has many years of business and systems process experience in a wide variety of companies including resorts/campgrounds, independent and assisted living, distribution, fitness, real estate, and event planning. Observed trend for implementing internet based (SaaS) software tools beginning in 2004 through today’s usage of tablets in the work environment. 

Campground Software

• Configuration and   conversion of five resorts to reservation software - under budget and on time.
• Design and integrate maps to link with reservation software for ease of booking by guests
• Analyzing old software and importing reservation data into reservation system without any issues
• On-going configuration enhancements and process improvements to fully utilize software
• Training and support to resort staff

Business Analyst

• Research, implement, and enhance SaaS EHR & E-MAR system. Instrumental in developing the collaboration between the software company and the pharmacy which produced the first live working medication order interface in an EHR system.
• Built care plan library to match MI-AFC assessment form. The care plan was built into an assessment report that would automatically generate a resident care plan which would significantly reduce the amount of data entry for a new resident.
• Built activities of daily living tasks, notations, and medications standards and procedures within the system by redesigning all processes that were formerly using paper tracking
• On-going communication and training with key staff to produce the efficiencies in process flow by reducing the amount of double entry in manual system
• Built sense of ownership and responsibility for front line staff by focusing on time savings and the ability to offer better care to residents by scheduling follow-up tasks
• Designed training schedule and roll out of installation.

Management

• Senior independent living community manager responsibility for all aspects of running the community
• Responsibilities include budgeting, reporting to senior management, managing staff positions, dining service, maintenance, increased occupancy to 100%, and resident satisfaction.
• Received the Touch of Excellence award from senior management.
• Responsible for training new Community Managers in the mentor program
• Received an award for lowest associate turnover of 300 communities.

Employee Leasing 

Organized, managed and trained leased employees.

Events

Developed and organized the process and fulfillment for events including the management of merchant accounts, contracts for speakers, and mail processing. Implemented the website design and links for the multi-step campaigns, event registration, and payment processing via Infusionsoft. Two three day events were produced that created a net income of $144,000 with only four staff.